Customer Reviews

Overall, it was an easy process. Communication was good, transaction was fast.

I have been using ChangeNOW for several years, and they have been excellent in every aspect of what they do. These types of cryptocurrency exchanges can be risky if you are not familiar with how crypto transactions work, especially because you must make sure you are sending funds on the correct chain to the correct address. That part is ultimately the user’s responsibility, and mistakes can be costly. The main difference I have seen with ChangeNOW is that their customer service actually handles issues quickly and accurately when something does come up. Out of every 50 or so transactions, there may be one that takes longer than expected, but I have never experienced a loss of funds, only occasional delays. Because of how blockchain transactions and third-party liquidity systems work, these delays are not always ChangeNOW’s fault. What matters is how the company handles them, and in my experience, ChangeNOW has handled them extremely well. Their main competitor would be SimpleSwap, and honestly, ChangeNOW is better in every way based on my experience.

Very fast and efficient support team! I had an issue with a swap transaction and they sorted it out in minutes.

that's amazing

Super-Fast! Highly Trustworthy Exchange! This exchange I found one of the best ever! Must try!

The crypto exchange went smoothly, I've been using changenow.io for over half a year and have never had any problems

Fast. Easy. Accurate

Really easy and convenient.

great service: easy to use, fast and reliable - I will definitely use ChangeNOW again for future swaps and transfers!

Crypto exchange simple enough for an old man like me - and quick. Have used them many times now and would recommend.